Clear terms.A shared understanding.Clear terms.A sharedunderstanding.

“Studio” means the legal supplier named in the Booking Schedule. “Client” means the contracting purchaser. Lulu and Aria are team-member names, not substitutes for the legal contracting party.

This template covers private portraits and photo days contracted in advance online, by email or otherwise not in person. Weddings, paid events, corporate campaigns, trade-for-portfolio, standalone beauty and website services require separate terms. First-time in-person contracts or new standalone services require prior direct-sales review; signing on a phone while together does not itself change the transaction type.

“Business day” means Monday to Friday in Vancouver, excluding BC statutory holidays. “Day” or “calendar day” includes weekends. Booking times use the America/Vancouver time zone.

“Written” includes retainable email, mutually recognized messages and e-signature records. Material changes to scope, charges, deadlines or personnel require express agreement; silence, an inquiry or page viewing is not a purchase or consent.

An inquiry does not reserve a date or require payment or publicity permission. After verifying availability, capacity and any required transport authority, the Studio supplies the completed schedule and full terms, then confirms after mutual express acceptance and the agreed initial payment. Money mistakenly taken for an unconfirmed booking is promptly refunded in full. This workflow does not override the legal determination of when a contract actually forms.

Before payment the Client may review, retain and print all terms, correct errors and expressly accept or decline. Once formed, the Studio sends the accepted complete version, schedules and payment record to the designated email without unnecessary delay, ordinarily within 1 business day and never beyond the applicable statutory deadline. A changeable web link alone is insufficient; a retainable copy is available on request.

For a booking or subject under 19, an appropriate legal guardian must contract as the adult Client and confirm supervision arrangements. Each participant capable of consent decides about photography and publicity. The purchaser cannot automatically waive another adult’s rights.

C$99 and C$299 share one portrait session of up to 2 hours with posing guidance. C$99 includes 3 retouched images; C$299 includes 10 retouched images and all eligible JPEGs. One subject is standard; by agreement up to three are permitted at C$50 per additional subject, without increasing the retouch count.

C$499 includes one photographer/driver, lawful transport within the confirmed scope, posing guidance, 10 retouched images and all eligible JPEGs. C$899 includes the two-person team of Lulu and Aria, lawful transport within scope, dual-camera work during photography, touch-ups, 25 retouched images and all eligible JPEGs. Initial makeup and hairstyling must be specified in the schedule.

Both photo days include up to 8 continuous service hours and, by default, up to two client participants. Seats, luggage, child restraints and any additional participants must be verified beforehand. Unless expressly varied in the schedule, touch-ups cover one named recipient. Overloading is not permitted.

“Dual-camera” means coordinated team coverage and different angles during photographic portions, not uninterrupted simultaneous shooting while driving, applying makeup, transferring or resting. Video, drone work and edited films are not automatically included.

Retouch counts apply per booking, not per person, photographer, look or hour. Extra standard retouches from this session’s eligible images are C$40 each under C$99 and C$20 each under the other three plans. Complex work requires a separate accepted quote.

Package deliverables are the digital images specified in section 3, with retouch counts and qualified JPEG coverage determined by the selected package.

The C$50 portrait booking payment credits the chosen C$99 or C$299 collection. The Client may decline a collection after viewing proofs. If the Studio properly completed the session and proofs, C$50 is retained for those services, with no C$49/C$249 balance and no unwatermarked files. Studio failures and statutory refunds remain protected.

Separately purchased portrait extras, such as initial makeup or extra subjects, are not part of the optional proof-based collection purchase. Their prices and payment timing must be separately disclosed. An order containing those extras must not be advertised as having a maximum exposure of C$50.

Both C$499 and C$899 require a C$100 credited deposit. Base balances of C$399/C$799 are due before the booked outing ends. The Studio provides an itemized bill beforehand, separately showing taxes and approved overtime/extras. Payment is not conditional on reviewing later retouched files or expressing subjective satisfaction.

A portrait collection requires express selection and balance payment before its retouching and unwatermarked delivery. There is no automatic upgrade, charge or purchase merely from silence or opening proofs. Photo-day clients need not repurchase included images after paying the agreed package.

Genuine disputed items are documented. Undisputed sums remain payable, without limiting lawful withholding, chargeback or refund rights. The Studio may pause delivery of image items lawfully due but unpaid; it must not detain a person, documents or luggage or terminate transport at an unsafe location.

Absent a separate lawful written financing arrangement, there is no late-payment interest, compounding or punitive collection charge. Statutory refund deadlines apply. Otherwise, contractual refunds are processed within 15 calendar days after entitlement is established, with a record supplied to the Client.

4.7 Initial payments are price credits, not automatically non-refundable or cancellation caps merely because they are called deposits. Applicable GST/PST and registration obligations are addressed with the tax, rate, taxable base and inclusive total disclosed before contracting or additional purchase. Payments and taxes already collected are properly credited without duplication. Later internal tax reclassification does not permit arbitrary increases to an agreed total, subject to mandatory law.

Time runs from the agreed start, not a later time caused by Client lateness, unreadiness, wardrobe changes or waiting for companions. Agreed beauty work, transfers, parking, waiting and reasonable breaks count within the continuous block, not eight hours of camera-only work. The team’s own commute to the first and from the final service point is not added.

If Studio lateness, unreadiness, inadequate vehicle charge or its own poor scheduling causes actual service time loss, it promptly informs the Client and restores equivalent affected service time free. Restoration is not billed as overtime or taken from separately purchased time. A later return or replacement date cannot be imposed without consent.

If reasonable restoration cannot be arranged, loss of the entire photo-day service receives at least the discounted base package price × unrecovered minutes ÷ 480 as a price reduction/refund. Portraits use C$50 × unrecovered minutes ÷ 120. If a shorter service block was agreed, use its actual agreed minutes as the denominator. A missing individual function is assessed by its affected value, with the corresponding tax adjustment. This is minimum contractual relief, not the overtime rate or a statutory damages cap; section 12.6 addresses duplicate recovery for the same loss.

There is no fourfold or one-hour-minimum penalty. If a Studio failure defeats an essential, irreplaceable agreed element, merely extending time is not automatically a complete remedy; section 12 applies.

Overtime is C$40/hour for C$499 and C$65/hour for C$899, prorated by agreed actual extra minutes and rounded to cents, without a one-hour minimum. The expected charge requires express advance approval. The confirmed end includes agreed final drop-off. Without consent the Studio does not add stops that necessarily create overtime.

Ordinary transit counts as service time, but unapproved overruns are not automatically billable. The Studio plans reasonably, monitors timing and offers an end-or-extend choice. Where immediate termination would be unsafe, safe transport comes first and only agreed charging rules apply. Extra time does not automatically increase retouches, looks or team size.

Only the scheduled areas, route and services are included. Parking, venues, admission, ferries, meals, shipping and lodging must identify the payer and require approval of a cost or cap if not included. Known mandatory costs belong in the advance quote, not hidden surcharges. Tips are entirely voluntary.

The party named in the schedule obtains venue bookings and permits; the Studio discloses known restrictions and reasonably checks recommended locations. No trespass, traffic obstruction or unsupported access guarantee is permitted. Requested priority images are not guaranteed frame by frame, but expressly accepted essential services cannot be downgraded by a general best-efforts clause. Client-booked external services follow their own terms without excusing Studio fault.

C$499/C$899 do not automatically include selling or arranging accommodation, flights, attraction tickets or third-party travel packages. Such services require prior licensing review and express separate arrangements. Calling transport “complimentary” does not avoid applicable operating, insurance or rate rules.

Clients disclose only necessary allergy, skin-sensitivity, accessibility or child-restraint needs affecting the service. Relevant products/methods are discussed before beauty work and reasonable hygiene is used. A participant may stop on discomfort. Disclosure or consent does not waive negligence, injury or statutory rights.

Permission is sought before touching hair, clothing or positioning a subject. No nudity or unsafe pose is required. Clients bring clothing, accessories, contacts and personal necessities unless expressly supplied. Reasonable companions may attend subject to advance venue and vehicle-capacity planning.

The Studio verifies and arranges only transport with appropriate driver qualifications, licences and insurance; it does not shift that verification to the Client through a waiver. All occupants use seat belts and required child restraints before departure. Drivers do not photograph or operate camera equipment while driving and do not drive unlawfully to recover time.

The Studio may pause for danger, serious harassment, violence, unlawful requests or clear inability to participate safely, explaining and allowing correction where appropriate. Ordinary complaints or revision requests are not harassment. Termination prioritizes safety and appropriate handover; settlement reflects delivered value, lawful loss and responsibility, not automatic forfeiture of the full price.

Clients remain legally responsible for proven property damage caused intentionally or negligently, not ordinary wear. Exceptional cleaning/repair requires evidence and reasonable actual costs, not arbitrary penalties. Each party takes reasonable care of belongings without excluding Studio fault.

Near the session, the parties review weather, air quality, roads and venue limits. Unsafe, unlawful or materially impossible agreed services are rescheduled without a rescheduling fee or replaced by mutual agreement. Outdoor work cannot unilaterally become indoor or reduced service. Overcast conditions alone do not establish inability to perform.

If no reasonably acceptable replacement date is available, the Client may cancel the unperformed portion for a corresponding refund; a wholly unperformed booking includes refund of the deposit. Any deduction for separately pre-approved, genuinely nonrecoverable third-party costs requires evidence and must be lawful.

Unexpected disasters, restrictions or exceptional closures require prompt notice and reasonable mitigation, with rescheduling or fair refund for unperformed services. Ordinary traffic, forgotten equipment, insufficient charge or double-booking are not automatically force majeure. An uncontrollable event does not confer an unlimited right to retain unearned fees.

This section applies only to voluntary changes of plan. Statutory cancellation, Studio breach and section 8 take priority and are not subject to these ordinary charges. Notice may use a provable method to the scheduled contact, without a special form or Studio approval. Hours are measured in Vancouver time from effective notice to the original start; 168 hours is 7 consecutive calendar days.

Portraits with at least 48 hours’ notice and photo days with at least 168 hours’ notice permit one free reschedule, crediting payment to an expressly agreed date targeted within 90 days. If no reasonable date is available, settle under the cancellation rule at the original notice time, not an expiring voucher. Later rescheduling is assessed for actual net loss on the original slot under sections 9.3/9.4; any waiver is recorded. Agreement to reschedule alone does not purchase extra service or authorize added charges.

Before a portrait session begins, there is no internal cancellation charge on at least 48 hours’ notice. Inside 48 hours or for a no-show, only reasonably substantiated actual net loss after mitigation is chargeable, capped at C$50. Unpurchased C$99/C$299 collection balances do not become due on cancellation. Unless a supplemental order clearly and lawfully provides otherwise, internal loss on cancelled, unstarted extras also falls within that C$50 cap. Independently completed services and third-party expenses are settled under section 9.4.

Before a photo day begins, the internal cancellation ceiling is zero on at least 168 hours’ notice, 25% of the discounted base package price on at least 72 but under 168 hours, and 50% inside 72 hours or for a no-show. The charge is the lesser of that ceiling and reasonably substantiated actual net loss, not an automatic penalty or fixed damages sum. Base price excludes tax, unapproved overtime and separately itemized extras.

9.4(a) Actual net loss includes only legally recoverable loss directly caused by this cancellation and supported by reasonable evidence. Deduct saved shooting, transport, editing, printing and other costs, plus net recovery from replacement bookings. Ordinary marketing, overhead and assumed gross booking revenue are not automatic loss. Do not charge the same cost as both performed service and cancellation loss. Recalculate and refund overcollection when later recovery becomes known.

9.4(b) Unperformed extras are not automatically payable in full. Without a clear lawful advance agreement, their internal loss is within the same ceiling. Independently completed extras are settled only at the accepted price and actual delivered value. Separate third-party expense is payable only where its purpose, amount/cap and cancellation allocation were individually disclosed and accepted in advance, it is actually nonrecoverable and recovery is lawful. Provide evidence and do not duplicate costs already included in the base package.

9.4(c) At undiscounted prices, the 25%/50% ceilings are C$124.75/C$249.50 for C$499 and C$224.75/C$449.50 for C$899. The C$100 paid is fully credited against the lawful amount, not added again. Tax treatment and third-party expenses are separately verified under law and the above rules. The Studio supplies a loss statement and credit calculation. Substantiated undisputed shortfalls are payable within 14 calendar days of billing; disputes follow sections 4.5 and 16, without an automatic card charge.

9.4(d) Settlement identifies amounts paid, lawful cancellation charges, performed services, third-party expenses and applicable tax. Payments exceeding the lawful amount are returned under section 4.6; a zero internal cancellation charge does not permit deposit forfeiture. A statutory requirement for a full or earlier refund takes priority.

The Studio attempts contact if the Client is late. After 30 minutes for portraits or 60 minutes for photo days with no contact and at least two reasonable unanswered attempts, it may give written no-show notice. If contact is established and the Client wishes to continue, feasible service within the remaining original block is preferred, without an automatic lateness fee.

Once service properly starts and the Studio remains available as agreed, the Client’s purely voluntary early departure does not automatically reduce a reserved-block price. Ending because of genuine performance issues, safety events or legal cancellation is assessed under the relevant provisions instead.

If the Studio or a core team member cannot perform, it promptly informs the Client. Substitution requires consent without reducing scope; the Client may choose a suitable substitute, rescheduling or cancellation/refund of unperformed services. C$899 may not become solo coverage without consent; an agreed change to C$499 identifies the C$400 base reduction/refund and tax adjustment.

Eligible JPEGs are reasonably curated images with exposure, white-balance and overall colour finishing, excluding tests, technical failures and meaningless duplicates. They are not every shutter frame or all individually retouched. Schedule A states the minimum; a retouched version of the same source is not an additional distinct image. Reaching the minimum does not cap the promised full eligible set or justify arbitrary culling. A minimum/essential-quality shortfall is addressed under section 12, not excused by vague artistic selection.

Retouching includes agreed skin tone, temporary blemishes, natural texture, local tonal work and modest shaping. Material identity changes, face swaps, background replacement, complex crowd removal and major clothing/body reconstruction are not standard. Material identity or body-shape changes require explicit instructions.

Unwatermarked files are high-resolution sRGB JPEGs, normally at least 3000 pixels on the short edge. A smaller special crop must be disclosed and accepted. RAW files, unculled frames, project/layer files and presets are excluded unless separately purchased. Changing a DPI label alone is not higher-resolution delivery.

Portrait proofs are provided within 5 business days of shooting. Photo-day selection proofs are provided within 7 business days, with eligible JPEGs delivered at the same time if payment is complete. Actual supply dates are recorded in the schedule. Access to proofs is not a waiver of quality feedback.

The Client should select file numbers within 14 calendar days after usable proofs and the selection notice are supplied. A paying client does not automatically forfeit delivery through delay. Only production delay directly caused by that delay may reasonably extend the affected deadline; the Studio states the effect and revised latest date in writing without delaying other ready deliverables. Silence by an unpurchased portrait client is not a purchase and does not authorize a collection balance.

10.5(a) For a purchased item requiring selection, the Studio sends a reminder around day 14 and, if still incomplete by day 30, a final notice allowing at least 15 calendar days. Only a separate express election in Schedule D authorizes Studio selection after that notice period and no earlier than day 45 after the paid selection notice, followed by included retouches in the agreed style. That notice date is no earlier than both usable proofs and purchase being in place.

10.5(b) Studio selection covers only retouches already purchased; it authorizes no extra charge, publicity or unapproved printing. It may be revoked in writing before selection begins. Later image substitution is separately quoted new work, but Studio error remains a free correction. The authorization/final notice states the latest retouch date and respects section 10.6 timing; the section 11 preference round remains available.

10.5(c) Without selection authority and with prolonged nonresponse, mark the order awaiting Client instructions. Around day 90, propose an extension, authorized selection or consensual closure/refund reflecting unperformed value. Before lawful closure, do not deem completion, forfeit unearned amounts or routinely delete files necessary for paid delivery. No storage or reactivation fee arises without an expressly accepted new agreement. An unpurchased portrait collection creates no duty to supply its unpurchased retouches.

After complete selections, due payment and clear editing instructions, portrait retouches are due within 7 business days and photo-day retouches within 10. One included image may be used for style confirmation and counts toward the total. Studio-created approval steps cannot extend deadlines indefinitely. Timing changes caused by new requests require written explanation and agreement.

Package digital images are delivered according to the timelines and methods specified in this section.

Digital delivery uses an access-protected link or agreed method and requires internet access and a device able to open JPEG/ZIP files. Links normally remain available for 60 days with a download reminder. Expiry does not cancel an outstanding delivery obligation; existing files may be re-sent once free within the archive period.

Within 7 calendar days after retouched delivery, the Client may submit one consolidated, numbered preference-revision request. One round of colour, skin-tone, texture and modest retouch adjustments within the agreed style is included, returned within 7 business days of clear consolidated instructions unless a definite alternative date is agreed for complexity.

A round means one consolidated request for that batch, not a fee per message. If comments are still being added, agree when the list is complete before starting. Reasonable explanations such as “more natural” are not artificially split into chargeable rounds.

Missed agreed instructions, editing artifacts, export errors and failure to deliver the promised edit are corrected free, do not use the preference round and are not automatically excused after seven days. Correction does not permit endless changes to the original instructions.

A new style, switching an image after retouching has begun, additional images, complex composites and further preference rounds are new work. Scope, price and timing require prior express agreement. Declining does not affect already purchased compliant deliverables. Neither party is obliged to accept a new creative commission.

References express direction, not a promise to copy another person’s face/body, weather, location or exact image. The Studio must reasonably pursue the expressly agreed style and cannot use “artistic discretion” to ignore accepted instructions. Ordinary display differences alone do not establish file defects.

The Studio commits to pre-session priorities, reasonable on-site previews/communication and section 11 revisions. Photo days are not promises of “100% satisfaction”, “edit until satisfied” or unconditional dissatisfaction refunds. On-site approval or payment does not waive genuine later-discovered issues.

Where performance conforms, subjective taste, changed preferences, disappointing social engagement or no longer wanting images do not trigger a photo-day refund, waived balance or free reshoot. An unpurchased portrait collection may still be declined under section 4. Normal specific feedback must not be dismissed as nitpicking.

Missing promised core service, serious Studio-caused technical failures, lost files, deficient delivery or clear departure from agreed standards require proper remedies. Repair, completion or a suitable consensual reshoot is offered first where appropriate; otherwise the affected value is reduced or refunded. A visitor cannot be forced to return to Vancouver to obtain a remedy.

A partial problem does not automatically make the entire photo day free. Conversely, complete failure of photography central to the booking cannot be resolved by an arbitrary single-image refund. Remedy reflects actual impact, irreplaceability, usable results, responsibility and law, potentially including the entire fee. No remedy is conditional on praise, removal of a review or new publicity permission.

Clients may provide a booking ID, image numbers, issue and desired remedy. The Studio normally acknowledges within 2 business days and responds substantively within 5, explaining complex cases and the next update. This internal process is not a prerequisite to seeking a lawyer, regulator, payment provider, tribunal or court and does not suspend legal deadlines.

12.6 There is no double recovery for the same loss. Where lawful, appropriate restored time, repair, reduction or refund actually given for that loss is taken into account in later compensation for it. Relief unrelated to a separate loss does not erase that responsibility or reduce a non-reducible statutory refund or remedy.

The Studio retains copyright it lawfully owns and ensures sufficient rights to grant the licence below. This is not an assignment or buyout of all image copyright. Non-excludable lawful uses remain unaffected.

After the corresponding image charges are paid, the Client receives a perpetual, nonexclusive licence for downloading, private prints, personal social media/websites, professional profiles and model/actor applications. Stock sale, copyright resale or paid advertising for a third-party brand requires separate written permission. Credit is appreciated but not a delivery condition.

Normal crops, resizing and platform compression are permitted. Material client re-edits should not be falsely attributed to the Studio’s original treatment. Unpurchased proofs are for evaluation and must not have watermarks removed to pass as purchased files. This does not restrict lawful evidence, professional advice, rights enforcement or reviews.

Every package is private by default. Signing, paying, choosing C$99 or declining images is not permission for website, social, advertising or behind-the-scenes publicity. Use requires each relevant subject’s separate voluntary permission for identified material, purposes and period. Declining or withdrawing publicity permission does not increase package prices or reduce purchased delivery.

A client posting, tagging the Studio or reviewing it does not automatically authorize portrait reposting or advertising use of a review; permission is sought separately. Each identifiable adult consents individually; a guardian acts only within lawful authority for a minor.

For booking, photography, beauty arrangements, payment and delivery, the Studio reasonably uses necessary contact, scheduling, image, selection, payment and relevant practical information with access controls and reasonable safeguards. Unrelated sensitive data is not required. The privacy contact is in the schedule.

E-signature, payment, cloud-delivery, outside editing and AI processors, including possible foreign processing, are disclosed in the processing schedule by purpose, data category and actual provider. A blanket “all third parties authorized” is insufficient. The Studio verifies settings/contracts rather than asserting unverified local processing, confidentiality or deletion capabilities.

Images are not used for data sales, advertising profiles, general AI-model training or an identity-recognition face database without separate lawful, explicit, voluntary authorization. Editing assistance must fit disclosed purposes and Client instructions. Actual processing choices and reasonable alternatives are explained separately from publicity consent.

For ordinarily completed orders, raw/working files remain until 180 days after shooting and delivered final JPEGs until 12 months after their delivery, without perpetual storage. Outstanding paid delivery, disputes, legal holds and statutory retention override routine deletion. A section 10.5 pending order retains only necessary performance files/records with periodic review. Information used for a decision directly affecting an individual is retained for at least 1 year after use as legally required; that is not a blanket one-year rule for all RAW files.

Necessary contract, transaction, consent and dispute records remain for lawful, reasonable periods and are then securely deleted or de-identified. Images are not kept indefinitely for hypothetical marketing. Clients download backups. The Studio promptly contains known corruption/security incidents and provides notices appropriate to law and circumstances.

Clients may request lawful access, correction, withdrawal or deletion from the privacy officer. The Studio explains applicable retention duties, technical limits and actual effects on unfinished services. Independently acquired third-party public copies cannot be guaranteed deleted; Studio-controlled uses remain subject to law and consent.

The Studio performs with reasonable skill, care and diligence. Equipment, weather and human expression may vary, but the agreement does not excuse reasonable backup, planning, hygiene or safety duties or treat a signature as a general release.

[Economic-damages cap] To the extent lawful, aggregate damages for purely economic loss caused by ordinary contractual breach or ordinary negligence are capped per affected booking at its expressly purchased tax-inclusive contract price, including accepted supplemental orders but excluding unpurchased upgrades, hypothetical overtime and third-party contracts separately purchased directly by the Client. This caps damages, not express obligations to perform, refund or reduce price, or remedies that cannot lawfully be excluded or limited. The cap does not apply to fraud, intentional misconduct, gross negligence, death/personal injury, transport-accident liability, privacy/confidentiality breaches or non-limitable statutory duties. Section 12.6 governs credits for the same loss between refunds and damages. This is not an all-circumstances package-price limit, insurance or a general release.

There is no guarantee of followers, income, competition placement or third-party approval. The Studio remains responsible for its team and delegated promised services and cannot shift that responsibility to the Client merely by outsourcing. No unlimited Client indemnity or release for Studio fault is required.

BC law and applicable federal Canadian law govern, preserving other mandatory consumer protection. No seven-day preference window, deposit, cancellation charge, cap or completion statement excludes or limits cancellation, refund, privacy, damages or other rights that cannot lawfully be excluded or limited. Section 15.2 operates only within what the law permits.

Distance-sales and future-performance rules may overlap; where the law provides, a conflict is resolved in the consumer’s favour. Missing required content, omitted/inconsistent advance disclosure, late contract copies or non-supply may create statutory cancellation/refund rights. These are not universally limited to seven days and are not a general one-year change-of-mind entitlement. Provable notice stating an applicable reason need not await internal complaints. Section 9 charges and third-party deductions do not override a statutory deduction-free refund; statutory triggers and deadlines govern.

Lawful reviews are not restricted or required to be removed. There is no advance mandatory arbitration/mediation or class-action waiver. After a dispute arises the parties may voluntarily choose negotiation or another process; either may seek a competent regulator, tribunal or court.

Chinese and English are corresponding texts of the same transaction and both are supplied. Material amounts and deadlines must match; there is no hidden English-priority disclaimer. Discrepancies are reconciled against express commitments, without using ambiguity to expand payment or publicity permission, and without restricting judicial interpretation.

The schedule, expressly accepted later amendments and these terms form the agreement, without an entire-agreement clause erasing legally binding prior representations. Later website changes do not retroactively amend a booking. Invalid provisions are severed only to the extent lawful, with the remainder continuing.

There is no automatic renewal, future purchase obligation, loan, guarantee or security interest. This agreement does not make a discount, refund or performance conditional on referring new clients or a later sale. Any separate promotion requires legal review and clear disclosure.